Shipping policy

Shipping Policy

Processing Time All orders are carefully packed and shipped within 2–4 business days of purchase. Orders are not processed on weekends or holidays.

Shipping Carriers We ship using trusted carriers. Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery.

Shipping Damage Once your order leaves our facility, the carrier assumes responsibility for the package. If your item arrives damaged due to carrier mishandling, please photograph the damage and contact us within 24 hours of delivery. We will assist you in filing a claim with the carrier.

Lost Packages If your tracking shows delivered but you have not received your package, please check with neighbors and your local carrier before contacting us. We are not responsible for packages lost or stolen after confirmed delivery.

Incorrect Address Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly provided address.

Questions? If you have any questions about your shipment, please reach out to us through our Contact page.